Does the SDS library keep itself current?

It tracks revisions. When a manufacturer publishes a new SDS, the library flags affected products and the customers who buy them, so updates are distributed deliberately instead of discovered during an audit. The audit trail shows which revision each customer received and when.

Our reps aren't technical. Can they really run routes from an app?

Yes—the app does the remembering. The rep sees the account's item list, par levels, and last-visit notes, then counts what's on the shelf. Counting and scanning is the whole job; the system handles order building, pricing, and submission.

Can it handle customers with multiple facilities?

Multi-site accounts are the norm in jan-san. Par levels, equipment registries, and SDS access are all organized per facility, while billing rolls up to the account level your ERP expects.

What about the equipment we lease or place for free?

Placed and leased units belong in the same registry as sold units—arguably more so, since you own the maintenance obligation. PM schedules, service costs, and chemical-pull-through per unit become visible, which changes which placements you renew.

Janitorial & Sanitation Distribution

Internal systems for janitorial distributors.

Jan-san distribution is a chemical business, an equipment business, and a route business running inside one company. You sell the floor scrubber, you service the floor scrubber, and you sell the chemical that goes in it—often to the same facility, on the same monthly visit. Customers expect Safety Data Sheets on demand, hazmat handled correctly at shipping, and a rep who knows what's in their custodial closet better than they do.

The ERP processes orders fine. What it doesn't do is connect the service call to the supplies reorder, keep SDS versions current and provably delivered, or run a restocking route that doesn't depend on one rep's memory of every account. That connective tissue is what Praxyt builds.

Where jan-san distributors lose time and margin

SDS requests handled one email at a time

A customer's auditor asks for current SDS documents for every chemical on site. Someone assembles PDFs from a manufacturer's website, hopes the revisions are current, and has no record of what was sent. GHS compliance is a recurring scramble instead of a standing capability.

Equipment, service, and supplies running on separate tracks

The tech who services the auto-scrubber sees the customer is low on pads and neutral cleaner—but that observation dies in the truck. Sales doesn't know the unit is due for replacement. The three revenue streams from one account never meet.

Restocking routes run from memory

Route reps keep each account's par levels in their heads or on personal spreadsheets. When a rep leaves, so does the institutional knowledge of what every custodial closet holds. Coverage during vacations means missed items and emergency deliveries.

Hazmat and shipping documentation at pack-out

Which items are ORM-D, which need limited-quantity marking, which can't ship together—if that knowledge lives with one experienced warehouse lead, every absence is a compliance risk and every new hire is a slow ramp.

Contract pricing for schools, municipalities, and healthcare

Bid contracts and group purchasing pricing mean the same case of disinfectant sells at four prices depending on the account. Order entry verifying each one manually is slow; not verifying is expensive.

Equipment preventive maintenance nobody owns

Machines you sold or leased need scheduled PM. Without a system tracking units by location and service history, PM is reactive: the customer calls when it breaks, and you eat the emergency call-out and the relationship damage.

Example Systems

What we build for janitorial distributors

SDS library with delivery tracking
Current SDS revisions maintained per product, pushed to a customer-facing portal organized by facility, with a logged record of what was provided and when. Audit requests become a link, not a project.
Route restocking app
Each account's par levels, item list, and notes live in the system, not in a rep's head. Reps count on a phone, draft orders build automatically, and any trained rep can cover any route.
Equipment registry with PM scheduling
Every machine by customer location: install date, warranty, service history, PM schedule. Service calls capture parts used and supplies observations that route back to sales.
Hazmat-aware order checking
Shipping constraints encoded once—item classifications, marking requirements, incompatible groupings—and enforced at pick/pack with clear instructions, so compliance doesn't depend on one person's experience.

Illustrative Workflow

Sample workflow: service call to supplies reorder

An illustrative example of how one customer visit can feed three revenue streams when the service event is a system input instead of a conversation that ends in the parking lot.

Illustrative workflow, not a client system. The real version is shaped around your service operation and your account programs.

Integration notes for jan-san operations

Your ERP remains the system of record for inventory, orders, and invoicing. Route counts and service events flow in as draft or confirmed transactions with the right contract pricing attached.
SDS datacan be maintained from manufacturer feeds or third-party SDS providers, with revision checks so the library doesn't silently go stale.
Field tools work offline—basements and mechanical rooms have no signal. Counts and service notes sync when connectivity returns.
E-signature and photos capture service sign-off and proof of delivery where accounts require documentation.

Diagnostic questions worth asking

If a customer's auditor requested current SDS documents for everything on site tomorrow, how many hours would it take?
Which of your route accounts could a brand-new rep service correctly next week, using only what's written down?
How many service calls last month produced a supplies reorder—and how many should have?
What's your exposure if a hazmat shipment goes out mislabeled when your senior warehouse lead is out?
How many machines you sold are overdue for preventive maintenance right now?

Questions janitorial distributors ask

: It tracks revisions. When a manufacturer publishes a new SDS, the library flags affected products and the customers who buy them, so updates are distributed deliberately instead of discovered during an audit. The audit trail shows which revision each customer received and when.
: Yes—the app does the remembering. The rep sees the account's item list, par levels, and last-visit notes, then counts what's on the shelf. Counting and scanning is the whole job; the system handles order building, pricing, and submission.
: Multi-site accounts are the norm in jan-san. Par levels, equipment registries, and SDS access are all organized per facility, while billing rolls up to the account level your ERP expects.
: Placed and leased units belong in the same registry as sold units—arguably more so, since you own the maintenance obligation. PM schedules, service costs, and chemical-pull-through per unit become visible, which changes which placements you renew.

Keep exploring

Your routes, SDS library, and service history shouldn't live in individual heads.

Tell us where the account knowledge walks out the door at night. We will help you find the workflow worth fixing first.

Book a Workflow Review Explore Common Operational Problems